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Technology Systems Support Specialist - Shakopee School District

Posted on 2019-10-24 3:28:05 PM

Listing expires 2019-12-23 12:00:00 AM

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Start Your Online Application Now<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.applitrack.com%2Fshakopee%2FOnlineApp%2FJobPostings%2FView.asp%3FAppliTrackJobId%3D4453&data=02%7C01%7Cscsu-edpost%40stcloudstate.edu%7Cc9be998d0a4f4b0753d908d758c0ab7a%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C637075456846123018&sdata=lvYExiMzgR%2BM7tImfbyVChg4IuhvHJ8sUCu2VJOrl%2Bk%3D&reserved=0> Date of Availability: 11/18/2019 Date Closing: 11/08/2019 * Technology Systems Support Specialist (Tier 2).pdf<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.applitrack.com%2Fshakopee%2Fonlineapp%2F1BrowseFile.aspx%3Fid%3D189931&data=02%7C01%7Cscsu-edpost%40stcloudstate.edu%7Cc9be998d0a4f4b0753d908d758c0ab7a%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C637075456846123018&sdata=W%2BSuqlhN5YwT7rjJDLosszQHhAxI6vihWNlv7SVBs1A%3D&reserved=0> Description: Full-time, year round, Technology Systems Support Specialist. This is part of our Tier 2 group of support staff. Responsibilities: 1. Responsible for the integration, support, and maintenance of District Wide computer systems. 2. Diagnose/troubleshoot networking related problems and call vendors to initiate repairs, if necessary. 3. Installation and management of designated computer and server hardware and software. 4. Provides technical support to staff and students on hardware and software. 5. Support maintenance and integration of VOIP systems. 6. Participate in building and district technology committees and staff meetings. 7. General duties as assigned as a member of the Technology Department. 8. Handle all support and identification of vendor work related to audio-visual systems. 9. Participate directly in onboarding process for new building technology staff hires. Please review attached job description for a more complete overview of job duties. Qualifications: 1. AA degree required, Bachelor's degree preferred. 2. Two years of relevant technology support in an education setting preferred 3. Demonstrated knowledge of Microsoft Windows server and operating systems and Mac OS. 4. Working knowledge of multiple software packages including: Microsoft Office 5. Knowledge of hardware and proven ability to troubleshoot and solve technical problems. 6. Demonstrated excellent human relations skills including the ability to work effectively with non-technical as well technical individuals. 7. Ability to learn new applications, hardware, and software and operating systems. Working Conditions: Office Environment Application Procedure: You must be a permanent employee of the district to use the internal application. Substitutes are not considered internal applicants and must complete the full external application. Apply online at http://www.applitrack.com/shakopee/onlineapp/<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.applitrack.com%2Fshakopee%2Fonlineapp%2Fdefault.aspx&data=02%7C01%7Cscsu-edpost%40stcloudstate.edu%7Cc9be998d0a4f4b0753d908d758c0ab7a%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C637075456846123018&sdata=MjIGcuAIaNcRWJFSIrA20NrIkD85r0kgxDYoDxO7nmk%3D&reserved=0> under posting number 4453. Selection Procedure: Applications will be reviewed until the position is filled. Those selected for interviews will be contacted. Shakopee School District uses the applicant tracking<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.frontlineeducation.com%2Fsolutions%2Frecruiting-hiring%2F&data=02%7C01%7Cscsu-edpost%40stcloudstate.edu%7Cc9be998d0a4f4b0753d908d758c0ab7a%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C637075456846133016&sdata=6F8Fpi16tCYbKxTPO78OE2Q98n9e7C2sJVEaY%2FDrDK0%3D&reserved=0> system from Frontline Education to manage employment applications online
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Date of Availability: 11/18/2019
Date Closing: 11/08/2019
Description:
Full-time, year round, Technology Systems Support Specialist.

This is part of our Tier 2 group of support staff. 
Responsibilities:
  1. Responsible for the integration, support, and maintenance of District Wide computer systems.
  2. Diagnose/troubleshoot networking related problems and call vendors to initiate repairs, if necessary.
  3. Installation and management of designated computer and server hardware and software.
  4. Provides technical support to staff and students on hardware and software.
  5. Support maintenance and integration of VOIP systems.
  6. Participate in building and district technology committees and staff meetings.
  7. General duties as assigned as a member of the Technology Department.
  8. Handle all support and identification of vendor work related to audio-visual systems.
  9. Participate directly in onboarding process for new building technology staff hires.
Please review attached job description for a more complete overview of job duties.


Qualifications:
  1. AA degree required, Bachelor's degree preferred.
  2. Two years of relevant technology support in an education setting preferred
  3. Demonstrated knowledge of Microsoft Windows server and operating systems and Mac OS.
  4. Working knowledge of multiple software packages including: Microsoft Office
  5. Knowledge of hardware and proven ability to troubleshoot and solve technical problems.
  6. Demonstrated excellent human relations skills including the ability to work effectively with non-technical as well technical individuals.
  7. Ability to learn new applications, hardware, and software and operating systems.
Working Conditions:
Office Environment
  
Application Procedure:
You must be a permanent employee of the district to use the internal application.  Substitutes are not considered internal applicants and must complete the full external application.
Apply online at http://www.applitrack.com/shakopee/onlineapp/ under posting number 4453.

Selection Procedure:
Applications will be reviewed until the position is filled.  Those selected for interviews will be contacted.
 

Shakopee School District uses the applicant tracking system from Frontline Education to manage employment applications online