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Technology, Help Desk Technical & Systems Support - Monticello Public Schools

Posted on 5/19/2017 8:52:05 AM

Listing expires 6/16/2017

(ADA/Text Version)


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Date of Availability: 05/01/2017
Date Closing: 06/06/2017
Contribute to the effective and efficient technology operations in the District. Monitor the help-desk and direct calls as appropriate that are not immediately addressable.  Respond to users via phone or in person.
Systems environment includes:  Infinite Campus Student Information System, Schoology, Google Apps for Education, School Messenger, Mitel VOIP and other emerging classroom technologies.  Support web-based services, applications and integrations. Maintain phone and voicemail system and user access.   

Education/Certification Requirement:
•    High School diploma or equivalent
•    Minimum 2 year AAS degree with an emphasis or major in IT or technology related field

Experience:?
  • Experience with customer service and support.
  •  Experience with technology, data management, systems integration, information systems is preferred
  • At least 2 years of experience with system applications, such as SIS, LMS and technology applications in an educational environment is preferred.  
  • Experience in K-12 Education is preferred

12 Month Positon, Competitive Salary and Benefits






 

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