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Computer Support Specialist II - Northeast Metro 916

Posted on 9/12/2017 3:45:39 PM

Listing expires 10/10/2017

(ADA/Text Version)


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NORTHEAST METRO 916 INTERMEDIATE SCHOOL DISTRICT 
 
VACANCY NOTICE
  
 
 
Date Posted:  September 12, 2017   

Position Title:  Computer Support Specialist II 

Assignment: Information Systems Department
 
Hours:  
40 hours/week
 
Expected Starting Date:  
ASAP     


Description:

Provides system administrative support for district computer networks, provides hardware and software support along with performing data backups, installation and configuration of hardware and software, and diagnoses, repairs, and maintains district computer equipment. Responsible for participating in the design, development, and implementation of applications by assessment of user needs and recommending appropriate systems-related improvements.  
 
Duties and Responsibilities:

 
  • Monitors and administers district computer systems by tracking data and system performance and implementing corrective action when necessary. Using a variety of administrative systems including MS SCCM, Performs data backups and the installation and configuration of new hardware and software to systems-related problems and appropriate updates and upgrades.
  • Provides technical support to district users by assessing the needs for hardware and software requirements. Perform user setup, data conversation, and data transfer. 
  • Diagnoses, repairs and performs maintenance on district computer equipment including monitors, hardware, printers, interactive whiteboards, etc.  Staffs help desk and responds to questions regarding IT issues. Contacts outside repair assistance, as required.
  • Provides web administration support to the District.
  • Configures and provides support for on-line state testing and MAP testing.
  • Installs, troubleshoots and maintains phone system including adding and changing employee phones and setting up voicemail.  
  • Provides administrative support for IT departement by generating reports, tracking and ordering supplies, tracking District hardware and software assets, etc.  
  • Performs other job-related duties as assigned.

Minimum Qualifications:

One to three years related work experience, including experience with following: Windows, SCCM, Apple OSs, Android, and Chrome operating systems, Google Suite, Microsoft Office, trouble-shooting, customer service and Network fundamentals.  Associates degree preferred.  

Licensing and Certifications:

A+ Certification 

Commitment to Equity

At Northeast Metro 916, equity means that everyone has access to what they need in order to learn, grow and thrive.  To learn more, click here.

Northeast Metro 916 will not discriminate against individuals based on race, color, creed, religion, national origin, sex, marital status, parental status, status with regard to public assistance, disability, age or sexual orientation.   


Northeast Metro 916 uses the applicant tracking system from Frontline Education to manage employment applications online