EdPost

Location: Lakes International Language Academy – Upper School
Reports To: Principal
Functional Supervision: Principal’s Administrative Assistant

Work Schedule:

• School-year position following the student calendar
   

• Hours: 9:00am-3:00pm
   

• Schedule may vary on school holidays, professional development days, or special events.
   

• Summer hours may be available.
   

Hourly Wage: $17.00 – $20.00

Mission Statement

At Lakes International Language Academy (LILA), our mission is to prepare tomorrow’s critical thinkers and global citizens through language acquisition and inquiry-driven study.
As part of this mission, we are committed to fostering a strong sense of belonging for all students, families, and staff. The front desk receptionist plays a key role in creating an inclusive, welcoming, and professional environment every day.

Position Purpose

The Front Desk Receptionist serves as the first point of contact for students, families, staff, and visitors. This role requires a warm, professional demeanor, strong communication skills, and the ability to manage a variety of responsibilities with efficiency and accuracy. As a representative of LILA’s values and International Baccalaureate (IB) principles, the receptionist helps foster a positive, respectful, and globally minded school culture.

Essential Duties & Responsibilities

• Greet and assist visitors, students, and staff with a welcoming, helpful attitude
   

• Manage visitor check-in and follow school safety/access protocols
   

• Answer and direct incoming calls, take messages, and respond to general inquiries
   

• Maintain a clean, organized, and professional front office environment
   

• Assign substitutes to vacant positions and ensure they have necessary materials and information (full-time responsibility)
   

• Receive and distribute mail, deliveries, and packages
   

• Monitor student arrivals and dismissals, including sign-in/out during the school day
   

• Provide administrative support to the Principal and Administrative Assistant
   

• Assist with data entry and student record maintenance
   

• Support school-wide communications as directed
   

• Demonstrate professionalism in setting the tone of the front office
   

• Contribute to LILA’s Commitment to Belonging
   

Minimum Qualifications

• High school diploma or equivalent
   

• Strong interpersonal, written, and verbal communication skills
   

• Ability to work independently and manage multiple priorities in a fast-paced setting
   

• Flexibility and adaptability to changing needs during the school day
   

• Problem-solving skills and resourcefulness
   

• Proficiency with computers and standard office software
   

• Punctual, reliable, and professional in appearance and demeanor
   

• Commitment to equity, inclusion, and cultural competence
   

Desired Attributes

• Previous experience in administration, reception, or customer service
   

• Familiarity with school operations or front office procedures
   

• Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar)
   

• Bilingual skills in Spanish or Mandarin
   

Working Conditions

• Fast-paced school office with frequent interruptions
   

• Regular use of phones, computers, and standard office equipment
   

• Occasional lifting of supplies (up to 20 lbs)
   

• Frequent interaction with students, families, and staff
   

Application Instructions

Interested candidates should apply online at www.mylila.org/careers. Applications will be reviewed as they are received.