EdPost

Start Your Online Application Now<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.applitrack.com%2Fmonticellomn%2FOnlineApp%2FJobPostings%2FView.asp%3FAppliTrackJobId%3D2452&data=05%7C02%7Cscsu-edpost%40stcloudstate.edu%7Ca3bc3ba6e9794c2061f508dd784dfc41%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C638798998525225177%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=017jYg9PtSOL7%2BuiU1E1jv62EJRDeaP1hluBPrSzqng%3D&reserved=0> Date of Availability: 07/01/2025 Desktop Technical Support - Level 1 or 2 Monticello Public Schools 1.0 FTE - 12 Month Position Available July 2025 Job Summary: Facilitate technology and logistical support for students using Chromebooks in a team environment with the District IT Department. Duties include, but not limited to, supporting students and teachers with Chromebook issues, troubleshooting minor diagnosis, support of Chromebook hardware and associated applications, minor maintenance and repair of chromebooks. Assist with audio video needs. Contribute to the smooth operation of technology use throughout the district. Education/Certification and Experience: * 2-year AAS degree with an emphasis or major in IT or technology-related field preferred * Experience with technology, device support, and web-based systems support is required * Working knowledge of Google Chrome, Microsoft-based devices, Apple devices, and related systems is required. * At least 1 year of experience with device support, technology applications, in an educational environment preferred. Knowledge Skills and Abilities: * Dedicated to exceptional customer service and support. * Strong organizational, communication and interpersonal skills. * Ability to work with directly with students. * Ability to think proactively and work with minimal direction. * Ability to repair computer and technology equipment. * Ability to analyze and resolve hardware and software problems. * Dedicated to exceptional customer service and support. * Effective communication and teaming skills, willingness to be flexible and excellent attendance. * Maintain confidentiality of information about students, families and staff. * Experience working with diverse students and families. * Ability to apply department/district administrative operations, procedures, protocols. Essential Duties and Responsibilities * Assist with district level implementations, rollout, and collection of devices. * Assists with classroom audio/video troubleshooting so that systems are available for use. * Assist with closing technical support help-desk tickets related to user support of software, computers, peripheral devices, and other technology related devices. * Assist with installs and moves of equipment provided for staff use, including unpacking, placement, connections, and configuration Application Procedure: Apply online<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.applitrack.com%2Fmonticellomn%2Fonlineapp%2F&data=05%7C02%7Cscsu-edpost%40stcloudstate.edu%7Ca3bc3ba6e9794c2061f508dd784dfc41%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C638798998525247211%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=AjwJ1o8x1jUeg5pQXgxxa2Q9lEyfE2ihFbISjHJeOSI%3D&reserved=0> Monticello Public Schools uses the applicant tracking<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.frontlineeducation.com%2Fsolutions%2Frecruiting-hiring%2F&data=05%7C02%7Cscsu-edpost%40stcloudstate.edu%7Ca3bc3ba6e9794c2061f508dd784dfc41%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C638798998525262823%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=USQyW8yVrf8Tc14vM10xAczWMvNJ9qUpdDfyI%2FsqK5Y%3D&reserved=0> system from Frontline Education to manage employment applications online This email may contain information that is confidential or attorney-client privileged and may constitute inside information. The contents of this email are intended only for the recipient(s) listed above. If you are not the intended recipient, you are directed not to read, disclose, distribute or otherwise use this transmission. If you have received this email in error, please notify the sender immediately and delete the transmission. Delivery of this message is not intended to waive any applicable privileges.